Saturday, September 3, 2016

Review of Top Boutique Hotels in Hanoi Vietnam

Reviews of the top boutique hotels in Hanoi, Vietnam. These were independently submitted by people from around the world who actually were guests in these hotels. The hotels are also in the center of the city; the Old Quarters.


Oriental Suites Hotel & Spa

Average Rating: 9.5
42 rooms


REVIEWS:

The location is central to all the shopping in the Old Quarter and the hotel is very new and clean. We get new set of fruits and snacks every day and the bed is comfy too. The noises on the streets cannot be heard from the hotel rooms. The staff even helped us buy tickets to the water puppet show and made all the reservations at the different restaurants for us; complimentary & excellent service!
The massage and facial at the spa was perfect too.

The breakfast choices are good too; small buffet selection of 5-6 Vietnamese & international dishes & fruits plus ala carte orders of sandwiches, pancakes, egg omelets, pho, etc.
The hospitality and the attention from the staffs is highly commendable. They could remember our names the moment we stepped out of the lifts and remember the requests we made without us telling them our room number; simply amazing!

And on the day of checkout, we were even gifted with coffee powder and the Vietnamese coffee drip cup. We would definitely stay again when we return!

~ Rating: 10
~  Moguin, Singapore

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We loved everything during our stay at Oriental Suites. The staff is extremely nice and cares about everything we need, the service is outstanding (for the checking in, out for the breakfast, for arranging a taxi to go to museum & airport, for allowing us an early checking in after a long flight from Paris, and giving us an upgrade for the last two days). The rooms (with or without window are comfortable with large bed and modern bathroom. The breakfast is very good (large choice). We used the laundry service and it was  quick and well done. Lastly the hotel is well located is the old Hanoi, close to restaurants etc.. I recommend this hotel when staying in Hanoi!! (Excellent price for value)

~ Rating: 9.6
~ Karena75, France



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Hanoi Emerald Waters Hotel & Spa

Average Rating: 9.7
50 rooms



REVIEWS:

Everything about the hotel is great!
A group of 4 Irish girls on the last leg of our trip through South East Asia.
The staff were amazing! Bruce and his team went above and beyond to help make our trip amazing! Bruce helped us book an amazing trip to Halong Bay tailored to our needs- it completely exceeded our expectations. He was also able to recommend a local tailor for us to get dress made within 24 hours.
The hotel itself was beautiful- we loved it from the minute we walked in.
If we are ever back in Hanoi we will definitely book there again!

Rating: 10
Kelly, Ireland

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The negative points - because of the great and central location, it tends to be noisy in the morning and the room was on the smaller side if we had to be picky!

The positive points - The room was tastefully decorated, cleaned daily, extremely clean.
The staff went out of their way to converse with us, super friendly and organized well priced shuttle to airport for us.
Buffet breakfast included and great variety and quality.
Many thanks to the staff especially Thi (Tommy) & Bruce for looking after us

Rating: 9.2
Simone, New Zealand


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Golden Sun Moment Hotel

Average Rating: 9.4
16 rooms



REVIEWS:

The room was stylish and comfortable, the breakfast was fresh, tasty and healthy, with a lot of choice. The hotel was in a perfect location and was easy to find the best parts of the city from there. But best of all were the staff, who were friendly, helpful and genuinely kind. I felt that they couldn't do enough to help me; when my wallet got stolen they were sensitive, pragmatic and made me feel like everything was under control. They even didn't charge me for a new room key and offered to post me the cards that were found internationally! Can't stress enough how amazing they were! Would go back any time and would recommend anyone to give Golden Moment a visit!

~ Rating: 10
~ Lana, United Kingdom

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- located in the heart of Old Quarter
- most landmarks are within walking distance, even if not, within US$1-2 taxi ride
- helpful and friendly staff
- Bia Hoi Junction is only a 5 minutes walking distance away
- great breakfast (you can order as many dishes as you want if you wish)
- view from our room balcony!

~ Rating: 10
~ Aya, Japan

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Hanoi Glance Hotel

Average Rating: 9.4
31 rooms


REVIEWS:

Didn't like the road at front, always cluttered with motor bikes and on one occasion two vans and motorbikes blocked the entrance. I couldn't get to the front door. Fridge didn't keep things cold so couldn't buy extra beers and keep them in there, which was a bit disappointing. More for show.

The staff always had a smile and ready to help. The suite was a good size with a balcony at a reasonable price. Breakfast was always good and plenty of variety. Rooms where very quiet, couldn't hear street noise on 5th floor.

~ Tim, Australia
~ Rating: 9.6

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The hospitality at the Glance Hotel was the best of anywhere I've traveled to in SE Asia, New Zealand, Iceland and Spain.  Everyone was wonderful and made the stay so enjoyable!  Michael in particular went way above and beyond to help me after my phone was stolen (at the night market, not near hotel) by taking me to the police station twice and helping to fill out the forms for me and translate to the officers.  The location of the hotel itself was great, the breakfast had a lot of options and the staff overall is wonderful.  I'll definitely stay here again on my next trip to Hanoi.  Thanks!

~ Parker, United States
~ Rating: 10


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Hanoi Elegance Emerald Hotel

Average Rating: 9.6
21 rooms


REVIEWS:


Beautiful hotel in a perfect location!! This is the best hotel I have stayed in the whole of Vietnam.
The staff and service was beyond exceptional, so so caring and helpful. I was unwell and they put together a takeaway breakfast for me. My fellow travelers said that the FREE breakfast was superb.
The room was very very clean, has wonderful extras, and the beds were insanely comfortable.
I can't rave more about this hotel and I would definitely stay again next time I'm in Hanoi. Can't beat it!!
Thank you again
Jessie Newton

~ Rating: 10
~ Jessie, New Zealand

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This hotel couldn't get much better!

We have stayed at Elegance Emerald several times over a 9 day period. The hotel is well located in the Old Quarter, beautifully clean & comfortable and serves a wonderful buffet breakfast. The hotel staff are outstanding, from  the cleaning staff, the chef, the young men on the door, the wonderful desk staff & the manager Mr Thuc. All those working in Reception could not be more helpful, knowledgable and friendly. We highly recommend this hotel.

~ Rating: 10

~ Duncan, Australia